A little help?

I have an invite. How do I join?

Open the invite link and sign in with the email it was made for. You can use Google or an email sign-in link. Invites last seven days; ask for a new one if yours expires.

They joined. Why can’t they see my list?

Connecting adds someone to People. When creating an invite, you can check “Share a list when they join” and choose one list. It’s shared only after they accept. Otherwise, open a list, tap Share, check their name, and save. New lists start private. Copying a list link doesn’t give anyone access.

Why can’t I find an item?

Claimed items are hidden to help avoid duplicate gifts. The person whose list it is also won’t see what’s claimed or who’s getting it. An item can also disappear if its owner takes it off their lists.

Your claims are in My gifts. If plans change, open an unbought gift and release it.

What if they remove a gift I’m getting?

If they remove it from the last list shared with you, an in-app alert stays until you dismiss it. View gift opens your private record, which stays in My gifts. Check with them before buying if you’re unsure. Moving an item to Later or Received doesn’t send this alert.

What do Purchased, Given, and Received mean?

Purchased: You’ve bought it. Given: You’ve handed it over. Both are private updates you make in My gifts; they don’t place an order or track a delivery.

Given gifts stay in History, grouped by year. The recipient separately taps Got it to move an item to Received. Their action won’t erase your gift record or mark it as given for you.

Made a mistake? Open the gift record and choose Change status. Moving back clears the dates after that step.

The size, photo, or price isn’t right.

Product details are a starting point. In your own list, open the item and tap Edit wish to fix the details or photo. Shopping prices are snapshots; confirm the size, color, availability, and total at the store before buying. Purchases happen there.

Who sees Later, Received, and my notes?

Later and Received are just for you, including the giver name and thank-you draft you save with a received gift. A note you add to an active item can be seen by people you share that list with.

Can I see the quick tour again?

Open Account and choose Take the quick tour. You can go at your own pace or skip it anytime.

Need account help or a copy of your data?

Use our contact form for account access, data exports, or deletion requests. Include your account email so we can reply. Please skip passwords, sign-in codes, and invite links.